Terms and Conditions

General

In these terms and conditions, the “company” or “We” mean Sunrise (H.K.) Ltd. and the “Customer” mean any person, firm, group, company or body that places an order with Sunrise (H.K.) Ltd. via this online shopping system.  Please read these terms and conditions carefully before using this site.

By using this site or any part of it, you explicitly agree that you have read these terms and conditions and that you accept and agree to be bound by them.

Sunrise (H.K.) Ltd. reserves the right to change the price of the goods without any prior notice.  All orders must be determined by Sunrise (H.K.) Ltd. at its sole discretion and accepted based on its inventory.

In case of any disputes, the company reserves the right of the final decision.

We must make every effort to ensure that the goods listed on the website provide inventory supply. If any goods are not available to customers due to lack of stock,
our company does not need to bear any responsibility to anyone in this regard.

We do not sell alcohol to persons under the age of 18. By using this site, you swear and affirm that you are over the age of 18.

It is your responsibilities to ensure that any alcoholic beverage delivered based on address information provided by you will not be consumed by anyone under the age of 18.

If you do not agree with these conditions of use, please do not use this site.  If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 18, we may prosecute you fully to the extent allowable by law.

Payment Terms

We accept payment by :

  • – VISA, MasterCard
  • – BOC ATM
  • – HSBC ATM
  • – Payme
  • – Faster Payment System (FPS) : 160715306
  • – COD / Self pick up

All product prices listed are in HK dollars.

Delivery Terms

Free delivery on orders over HK$2000 to a single location and limited to commercial and residential addresses only.

For purchase amount under HK$2000, a delivery fee of HK$60 shall apply.

Our order cut-off time is Monday to Friday, 4 pm every day, orders received before then can be delivered within two days.

Delivery service is limited to Hong Kong Island, Kowloon and the New Territories only excluding remote areas and outlying islands, any restricted areas, hotel rooms, warehouses or mailbox addresses.

The delivery service is not applicable to addresses that do not have direct access to the elevator. Customers need to go to G/F for delivery.

When typhoon signal No. 8 is hoisted or the red and black rainstorm warning is in effect, the delivery time will be delayed, and we will contact the customer to change the delivery date.

We reserve the right to decline delivery of goods to any customer at our sole discretion.

For alcoholic products, the recipient must be over 18 years old and must provide proper certification upon request.

Self pick up: (by Appointment only)

Address:
Level 40, Unit 4006, Tower 2,
Metroplaza, Kwai Fong, N.T.
Tel: 2484 1338

Opening hours
Monday ~ Firday 9:00AM – 6:00PM
Saturday, Sunday and Public Holiday Closed

Refund and Return Policy

Customer must carefully inspect all goods upon collection or delivery at once. Upon receipt of goods, you shall be deemed to accept the goods with full satisfaction and no return nor exchange will be accepted thereafter.

The company shall not be liable for any failure to meet these obligations caused by circumstances beyond our reasonable control.

In case of any dispute, we reserve the right of the final decision.

Data Privacy Policy

We are committed to safeguarding your privacy and ensuring that your Personal Data is protected.

We will not sell, exchange or lease out the information of the customers to any third party, including name, email address, mail address, telephone number, credit card details and transaction records.

Limitation of Liability

Sunrise (H.K.) Ltd. shall not be responsible for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of our company.

Governing Law

These terms will be interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) and governed by the laws of Hong Kong.

The application of each part of this clause is limited to the extent permitted by the law. If any part of these terms is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part will be invalidated in that jurisdiction, but it will not invalidate the rest of the terms or the part in other jurisdictions The validity, legality or enforceability of the zone will not be affected.

We may revise these terms and conditions at any time without prior notice. If any dispute arises, determination by Sunrise (H.K.) Ltd. shall be final.